Frequently Asked Questions about Power Equipment
“Who Is Mechanics On Wheelz?”
Mechanics On Wheelz, LLC is a locally owned and operated MOBILE small engine and auto
maintenance and repair shop. We are based in Frederick, MD, Our primary goal is to
make it easy and cost-effective for you to get your power equipment and autos serviced without taking time out of your very busy day.
“Do I have to pay an extra pick-up or delivery charge?”
NO! This is the entire premise of our philosophy. We come to you and do the work at no additional charge. If your
equipment requires repair parts that have to be ordered, we will come back at no extra charge to complete the job.
“What type of oil should I use in my small engine?”
Not all motor oils are the same. Here is a simple explanation about oil. In warmer climates, most engines need thicker oil. In colder climates, most engines need thinner oil. Oil is measured by its thickness or “viscosity” (how fast if flows). For example, 40 weight oil is thicker than 30 weight oil. The “W” in “10W40” stands for winter, which means that in winter, this particular oil behaves like 40 weight. Using the wrong oil can cause difficult starting and poor gas consumption.
“How often should I service my lawn mower, tractor or snow blower?”
Most manufacturers recommend each piece of equipment be serviced at least once a year.
All small engines use petroleum-based products. As the additives in the petroleum break
down and the oil & gas is left to settle over long periods of time, it can cause sludge and
a gummy residue. This residue can cause engines to run rough and even sometimes not
at all. Also, the sludge can block key lubricating points which can cause rapid and excessive
wear. Eventually, the engine could become completely ruined.
“How often should I sharpen my mowing blades?”
Sharpening cycles depend on the conditions encountered by the mower. In sandy or very dry conditions, the blades may need sharpening every two to three hours. At a minimum, the blades should be checked and sharpened if necessary before each day of operation.
Keep an extra set of sharp blades handy to replace those that become dull or damaged during daily operation.
“What type of oil should I use in the hydraulic system?”
Any high-quality 15W-40 fully synthetic motor oil can be used.
“How often should I check and service the hydraulic system?”
Hydraulic oil should be checked daily. Make sure the top of the tank is clean BEFORE removing the fill cap.
Oil level should be 1 inch below the top of the tank. The hydraulic oil and filter should be changed every 500 hours, or once before the mowing season. Instructions for the oil and filter change can be found in the operator’s manual.
“How often should I grease, change oil, or otherwise service my mower?”
Complete service instructions and service recommendations can be found in the operator’s manual.
“Can I turn or space my wheels for a wider stance?”
No. The drive wheels should not be turned around. The rims are designed with a specific offset to center them on the wheel motor, plus the valve stems would be on the inside of the wheel, this makes checking the air pressure very difficult.
Do not attempt to space the drive wheels for the same reason. Any wheel offset, or wheel change, could result in broken wheel motor shafts.
“How can I correct poor discharge or uneven cut?”
Poor discharge is a factor of blade tip and ground travel speed.
Always mow with the engine operating at full speed.
Regulate operation control with ground speed. At high ground speeds, the blades cannot cut the grass efficiently. When grass is high, the ground speed must be slowed down.
Never cut more than 1/3 of the grass height. In high or lush grasses, the mower should be operated at its highest level of cut, and then re-cut at the final desired height of cut.
Uneven cut can be something as simple as incorrect tire pressure. NOTE: Check the operator’s manual for correct tire pressure.
Poor discharge and uneven cut can also be caused by damaged, unbalanced, or dull blades.
Grass build up under the deck can damage or wear the deck belt.
Check the operator’s manual on how to correctly set the cutting height of the deck.
Mechanics On Wheelz, LLC is fully insured by Erie Insurance Group
What are the benefits of your service?
There are many benefits. The one that stands out the most would be that all of our services are 100% mobile. From lawnmower and snow blower repairs and maintenance, car and truck battery replacement to automotive repairs, we bring the garage to you, at home or at work.
Are your Mobile Mechanics fully licensed
Yes they are. Our automotive mechanics are fully ASE licensed, as well as our small engine technicians.
Can you complete most repairs right at my home?
Yes. There are instances where parts will need to be ordered and we will have to return to complete the job. However, we do not charge additional mobile fees should this be the case.
Are your services safe for my driveway and the environment?
Yes. We take every precaution possible to ensure that your driveway is protected against indents, scrapes and stains. Each mechanic is equipped to handle a fluid spill in accordance with Maryland State Laws. We are also prepared with large tarps to help contain any messes within the work area. There are times that it may look a little cluttered while the work is being completed.
What methods of payment do you accepts?
We accept Visa, MasterCard, American Express, Debit, e-Cheques, and Cash.
How are your prices in comparison to other garages?
Whenever possible, we endeavor to pass savings onto our customers. These savings are sometimes found in our labor cost or our parts. The idea behind the business is to provide a convenient and affordable service to our customers, right to their doorstep.
Do you install customer supplied parts?
Yes, we do. Please be advised that we do not provide a warranty for customer supplied parts.
Will using your service void my warranty
No, absolutely not. All of our services are warranty approved.
Are you affiliated with any quick lube, garage and/or dealership?
No, we are completely independent.
Do you have a physical address?
No, we do not. All of our services are provided at your home or business.
Are you recognized as a BBB member?
No, we are not. With social media being as powerful as it is, customers are welcomed to comment on their service through our Facebook and Twitter page. We post all of our reviews and comments and make no effort to hide any customer dissatisfaction. We always strive to maintain our relationships with our customers and feel that a BBB accreditation was not necessary at this time.
Please call with any Questions - 301-418-0496 or to schedule an appointment